Shipping policy
Shipping Policy
Last Updated: August 25, 2026
Thank you for shopping with PocketCam. We want your experience to be simple and transparent from the moment you place your order until your 1984 Thumb Camera arrives.
Please review our shipping policy below for information regarding order processing, estimated delivery times, tracking, and other shipping-related questions.
Order Processing
Orders are typically processed within 1–3 business days after they are placed.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information when available.
Orders placed on weekends or holidays may begin processing on the next business day.
Estimated Shipping Times
Estimated delivery times may vary depending on your location, shipping carrier, supplier processing, and other factors outside of our control.
For orders shipped within the United States, estimated delivery is generally:
7–15 business days after processing
Please note that these are estimates and are not guaranteed delivery dates. Unexpected carrier delays, severe weather, holidays, customs processing, or other circumstances may cause an order to take longer than expected.
Shipping Costs
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
If your order qualifies for free shipping, this will also be shown at checkout.
Order Tracking
When tracking information becomes available, it will be sent to the email address or contact information provided with your order.
Please allow 2–5 business days after receiving your shipping confirmation for tracking information to begin updating. In some cases, tracking may not update immediately while the package is being transferred between shipping facilities or carriers.
Multiple Packages
If you purchase multiple products, your order may occasionally arrive in separate packages depending on fulfillment availability.
If this occurs, you may receive separate tracking numbers and packages may arrive on different days. You will not be charged additional shipping fees because an order is divided into multiple shipments unless otherwise stated at checkout.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, please contact us at cashmangrady9@gmail.com** as soon as possible.**
We will make reasonable efforts to update your information before the order is processed. However, once an order has been shipped, we cannot guarantee that the shipping address can be changed.
We are not responsible for orders delivered to an incorrect address when the incorrect information was provided by the customer.
Lost, Delayed, or Missing Packages
Occasional shipping delays may occur after an order has left the fulfillment facility.
If your tracking information shows that your package is still in transit, please allow additional time for the carrier to complete delivery.
If your package appears to be significantly delayed or lost, please contact us at cashmangrady9@gmail.com with your order number so we can review the shipment and help determine the appropriate next steps.
Packages Marked as Delivered
If tracking shows that your package has been delivered but you cannot locate it, we recommend:
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Checking around your property, mailbox, porch, or other delivery locations.
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Asking members of your household or neighbors whether they accepted the package.
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Allowing an additional 24–48 hours, as some carriers may mark packages as delivered shortly before the actual delivery.
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Contacting the shipping carrier using your tracking number.
If you still cannot locate your package, please contact us at cashmangrady9@gmail.com and we will do our best to assist you.
Damaged or Incorrect Orders
If your 1984 Thumb Camera arrives damaged, defective, or you receive the wrong item, please contact us at cashmangrady9@gmail.com as soon as possible after delivery.
Please include your:
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Order number
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Description of the issue
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Clear photos or video showing the product and any damage or defect
We will review the issue and work with you toward an appropriate resolution in accordance with our Refund & Return Policy.
International Orders
If international shipping is available at checkout, delivery times may vary significantly by destination.
International customers may also be responsible for customs duties, import taxes, VAT, or other fees imposed by their country or local authorities. These charges are separate from the product and shipping charges paid to PocketCam, unless otherwise stated at checkout.
Shipping Delays
While we work to provide reliable shipping estimates, PocketCam** cannot guarantee exact delivery dates.**
Delivery may be affected by circumstances outside of our reasonable control, including carrier delays, weather conditions, customs processing, holidays, transportation disruptions, or unusually high shipping volumes.
We appreciate your patience if an unexpected delay occurs.
Questions About Your Order
If you have any questions about shipping or the status of your order, please contact us:
Email: cashmangrady9@gmail.com
When contacting us about an existing order, please include your order number so we can assist you as quickly as possible.
Thank you for shopping with PocketCam.